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We have been working hard on a variety of new development projects here at OTMS. In the new year you can expect some big things including new interfaces, some with new customer facing features and some to improve internal processes; more upgrades to some of our most widely used existing interfaces; and more custom projects. While we can’t share every detail quite yet, here is a sneak peak of what will be available to you in Q1 2024. 

Custom requests can prompt us to take a step back and revisit certain areas of Simphony that we have not looked at in some time. We recently had a customer request that made me take a deeper look at extending the printing operations of Simphony.

During the holiday season we ask each member of our team to name a charity important to them for us to donate to for Giving Tuesday. Giving Tuesday is a movement promoting charitable donations the Tuesday after Thanksgiving. In 2023, we were able to give to 9 different organizations that serve groups in need all over the world.

The goal of the hospitality industry is to provide guests with an enjoyable experience. Over the years at On the Mark Solutions (OTMS) we have developed an extensive list of POS interfaces that ensure all of your systems work together seamlessly to improve your customer experience.

OTMS recently developed a new interface to allow posting cash and credit charges from an Opera property management system to be reflected as points earned in the patron’s IGT player account. This interface, known as OTMS Opera Custom Awards, will be extremely useful in many casino resorts using Oracle’s Opera PMS and the IGT player management system.

OTMS has done a lot of custom development work for the hospitality industry over the years. We like hearing unique ideas for addressing your business needs with technology and can advise you based on decades of experience doing this type of work.

The hospitality industry has undergone a profound transformation in recent years, driven by a trend towards cloud-based technology and automation. One area where innovation is particularly crucial is in systems integration. Custom software development is becoming a must for the hospitality industry, empowering businesses to meet the evolving needs of customers and adapt to a changing marketplace.

Managing multiple credentials and authentication processes can be cumbersome. This is where OTMS comes into play, streamlining the authentication process by enabling employees to sign in using their existing employee ID badges instead of using Oracle-MICROS Employee ID Cards.

On the Mark Solutions has designed a custom Simphony interface that is now in use by a large multi-regional casino enterprise. The solution that OTMS developed is based on a new implementation of the OTMS Sim File Service application used for these types of interfaces in RES and 9700.

OTMS recently installed the latest iteration of their enhanced interface to the Maestro PMS system for Simphony at Lone Mountain Ranch. Lone Mountain Ranch is a western resort in Big Sky, Montana. The resort offers vacation packages with activities and dining experiences available to guests