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The goal of the hospitality industry is to provide guests with an enjoyable experience. Over the years at On the Mark Solutions (OTMS) we have developed an extensive list of POS interfaces that ensure all of your systems work together seamlessly to improve your customer experience.

Topanga Social is a new food hall in Topanga, California, a community located in the Santa Monica mountains just outside of Los Angeles. The food hall opened its doors in May and has been successfully utilizing a couple of our most popular OTMS interfaces to improve their customer’s experience. 

POS system users face numerous challenges when it comes to managing and troubleshooting technical issues efficiently. OTMS can help. OTMS has developed a “Tender Validation” utility that uses can be used with almost any interface that can detect any number of reasons why a payment ‘might’ fail, and can stop the payment from even being attempted, telling the cashier what the issue is, so that they can resolve it, before it becomes a bigger issue.

OTMS developed a Simphony extensibility based solution that captures a copy of a POS check at the time it is closed and stores it in a local database on the workstation.  A posting service on the workstation monitors this database and posts new transactions to an aggregation server that deserializes the POS checks and posts the information to a MS-SQL database that is controlled by the customer.