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Whether you are running a high-volume bakery managing custom tiered cakes and holiday platters, or a hotel F&B department handling large corporate break-room setups and banquets, OTMS Future Orders bridges the gap between front-of-house order taking and back-of-house production scheduling.

Errors can occur on a Simphony POS for various reasons, including service interruptions, network issues, updates, or unexpected user actions. Because the root cause isn't always immediately obvious from the front-end interface, workstation EGateway logs provide OTMS Support with the backend timeline needed to diagnose interface errors, payment failures, or configuration issues quickly. This guide outlines practical methods for collecting EGateway logs from a POS workstation, along with co...

OTMS Custom Workstation Reports is a powerful extension application for Oracle Simphony that gives your team the ability to build, customize, and print precise operational reports to your workstation's receipt printer.

Most properties run their day-to-day operation across a handful of separate systems: one for gift cards, another for employee comps, something else for catering orders, and yet another for reporting. Each does its own job, but none of them talk to each other. The OTMS Enterprise Portal brings all of it together into a single web-based platform, where these capabilities live side by side and share one login, one set of users and permissions, and one reporting engine. It sits alongside Simphon...

Each year around the holidays we do our best to give back to our communities in any way we can. The Tuesday after Thanksgiving is known as “Giving Tuesday” a day where many charities and nonprofits will match donations to increase their impact. We ask each member of our team to select an organization important to them that we can donate to on Giving Tuesday. In 2024 we were able to support 10 different causes that serve groups in need all over the world. 

OTMS has done a lot of custom development work for the hospitality industry over the years. We like hearing unique ideas for addressing your business needs with technology and can advise you based on decades of experience doing this type of work.

The hospitality industry has undergone a profound transformation in recent years, driven by a trend towards cloud-based technology and automation. One area where innovation is particularly crucial is in systems integration. Custom software development is becoming a must for the hospitality industry, empowering businesses to meet the evolving needs of customers and adapt to a changing marketplace.

We’ve recently been working with a company that operates more than 50 different restaurants with RES systems today.  After starting to investigate configuring a new system they came to OTMS to request some way to export information from the 3700 database to allow them to see what was in use as an alternative to filling out lots of site survey spreadsheets.

The OTMS Liquor Dispensing System Interface was one of the first Simphony extensibility products we developed following the Oracle acquisition of Micros.  The interface was necessary for the gaming market as many casino clients use liquor dispensing hardware to help manage liquor costs or to track usage for taxes on comp drinks.

This is going to be a long post... I'm a software developer/consultant who works too much, exercises too little and loves good food, wine and rum cocktails. If I get the slightest chance to get away from the winter in Wisconsin I am on my way to the Caribbean, there is an map on my office wall with pins in all of the islands I've gotten to so far. I tend to go back to St. Martin and Anguilla a lot as thus far they are my favorites.