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Modernize Your Checkout: OTMS Digital Receipts Now Available for Android Handhelds & Workstation 8

In today’s hospitality landscape, the guest experience is increasingly defined by speed, convenience, and sustainability. Yet, for many operators, the checkout process still ends with a roll of thermal paper—an outdated practice that clutters workspaces, burdens the environment, and complicates expense tracking for guests.

We are excited to announce the next evolution of the OTMS Digital Receipts interface for Oracle Hospitality Simphony. Now optimized for Android all-in-one terminals and the Oracle Hospitality Workstation 8 Customer-Facing Display (CFD), our solution makes going paperless simpler, faster, and more secure than ever.

Why Shift to Digital Receipts?

Transitioning to digital receipts offers immediate benefits for both your operation and your guests:

• Sustainability & Cost Savings: Eliminate the ongoing expense and waste associated with paper receipts..

• Simplified Expense Tracking: Guests receive a digital copy of their transaction directly to their phone or inbox, making it easier for them to organize business expenses and store records without the risk of losing thermal slips.

• Operational Continuity: For self-service kiosks, a printer running out of paper is a service outage that requires staff intervention. Digital receipts keep your kiosks running 24/7 without the need for constant hardware maintenance.

A Secure, Guest-First Workflow

With native support for Android terminals and the Workstation 8 CFD, we’ve empowered the guest to take control of their data.

Instead of verbally dictating a phone number or email address to a busy cashier—which risks data entry errors and compromises privacy—customers can now enter their information directly on the terminal screen. This creates a faster, more professional experience that keeps personal contact information private from those standing nearby.

How It Works: Requirements

The OTMS Digital Receipts interface acts as the bridge between your Simphony POS and your communication channels. To maintain transparency, please note that this interface requires the customer to provide their own service accounts for delivery:

• SMS/Text: Requires a configured Twilio account.

• Email: Requires an existing SMTP email service provider (e.g., SendGrid, Mailgun, or your corporate email server).

By leveraging your own service providers, you maintain full control over your brand’s messaging and communication costs.

Building a Unified Digital Ecosystem

OTMS Digital Receipts is designed to scale with your technology stack. Because our interface integrates with the OTMS Order Status Board, your property can create a seamless digital thread: a guest enters their contact info once to receive their receipt, and that same data triggers automated notifications when their order is ready.

Looking ahead, this foundation will serve as the bridge to integrated loyalty systems, allowing for phone or email-based account lookups directly at the POS.

See It In Action

The new Android-compatible version of OTMS Digital Receipts is available now. Watch our latest demo videos to see how the interface streamlines the checkout experience:

Note: The Android version of the interface is available as a new license. If you are currently utilizing our Windows-based digital receipt interface and wish to upgrade your hardware, please contact our team for pricing and compatibility details.