Blog

OTMS digital receipts is now available on Android handheld devices and rear display tablets for stationary POS devices.

Errors can occur on a Simphony POS for various reasons, including service interruptions, network issues, updates, or unexpected user actions. Because the root cause isn't always immediately obvious from the front-end interface, workstation EGateway logs provide OTMS Support with the backend timeline needed to diagnose interface errors, payment failures, or configuration issues quickly. This guide outlines practical methods for collecting EGateway logs from a POS workstation, along with co...

OTMS Custom Workstation Reports is a powerful extension application for Oracle Simphony that gives your team the ability to build, customize, and print precise operational reports to your workstation's receipt printer.

Most properties run their day-to-day operation across a handful of separate systems: one for gift cards, another for employee comps, something else for catering orders, and yet another for reporting. Each does its own job, but none of them talk to each other. The OTMS Enterprise Portal brings all of it together into a single web-based platform, where these capabilities live side by side and share one login, one set of users and permissions, and one reporting engine. It sits alongside Simphon...

OTMS signature capture for Simphony is available on Android handheld devices and rear display tablets for stationary POS devices. Available on Android terminals and Customer Facing Displays, this feature allows you to capture customer signatures digitally at checkout, link them directly to the Simphony check, and store them electronically.